We cannot accept the following items for pick up:

Dirt, mulch, construction debris, waste generated by a private contractor (remodeling, landscaping), Rocks, motor oil, cooking oil, gasoline, bricks, tile, concrete, liquid paint, fertilizer, chemicals, tires, car parts and car batteries.

Trash cans need to be between 30 to 50 gallons in size. Please do not use any trashcans that are smaller than 30 gallons as the crew will think it is out to be collected as trash.

No, the crew will think it is for trash collection.

No, the crew will think it is for trash collection.

No, there are no handles on this type of container which is difficult to grab when the container is full of trash. It typically has a narrow opening which makes it extremely difficult to empty the container.

No, you may only use your own personal container that is between 30-50 gallons in size or the assigned Best Trash container if your neighborhood is contracted to receive them.

Yes, it is recommended that all loose trash is bagged. You may place your household trash out in bags for collection. Please limit it to no more than 40 lbs.

If your Best Trash cart has been lost or stolen, there is a $75.00 replacement fee. To purchase a replacement container, please call 281-313-2378. Please note: This may not apply to your service area as different neighborhoods have different options.

No, the contract states one trashcan per household. Please note: This may not apply to your service area as different neighborhoods have different options.

If your Best Trash cart needs to be repaired, please submit a contact us inquiry indicating what is damaged on the container so we can schedule a repair or have it replaced. This is only applied to the Best Trash supplied containers.

If your personal container has been broken, please send us an email at customerservice@besttrashtexas.com and include a description of the damage, a photo of the damage and a copy of the receipt for proof of purchase. Please note: containers older than six months old will not be replaced.

If your Best Trash cart is old and dirty, there is a $75.00 fee to exchanged the container. To purchase a replacement container, please call 281-313-2378. Please note: This may not apply to your service area as different neighborhoods have different options.

There is a company that specializes in cleaning trashcans! Please contact Spick and Span Trash Cans at (281) 313-2378. Their email is spickandspantrashcans@gmail.com and the website is www.spickandspantrashcans.com. You can also reach out to Curb Appeal Trash Bin Cleaning Services at 832-584-7730. Their website is www.cleanyourbins.com.

For residents with garage door service, we will pickup your household trash (kitchen and bathroom trash) at your garage door. Place your trash out in trash bags and/or trash cans (between 30 and 50 gallons in size) and must be accessible and visible near your garage. We are not able to go behind gates, so please make sure your garbage is not behind a gate. All other trash, such freezer cleanouts, yard waste and heavy trash, has to be placed at the curb for collection. All trash needs to be out by 7 a.m. on your collection day.

For residents that have curbside trash collection, everything is placed on the curb near the street. Please place your trash no less than 3 feet from the curb. Please ensure that there is at least 4 feet of space all around for the trash to be collected. Please do not block any trash with a vehicle or trailer. All trash needs to be out by 7 a.m. on your collection day.

Upcoming holiday:  Thanksgiving Day, November 25, 2021

PLEASE NOTE:  IF A HOLIDAY FALLS ON A SUNDAY, it will NOT be observed or rolled to the following day.  For example, July 4th falls on a Sunday so we will not be observing and services will run as NORMAL on Monday July 5th. Please have your items out by 7am.

There is no garbage or recycling collection service on:

If your GARBAGE service day falls on a holiday, it will be collected on your next regularly scheduled trash service day. If your RECYCLE day falls on a holiday, it will be collected on your next regularly schedule recycle day.